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Logisticare Medicaid Transportation, New York State

New York City Transportation Providers

Medicaid-enrolled transportation providers (TPs) will be receiving trip assignments and prior authorizations for Medicaid trips from LogistiCare according to the phased rollout listed on the home page. LogistiCare provides various internet-based systems for transportation providers to interact with us. For more information on how to receive access to LogistiCare’s systems, click on the Frequently Asked Questions (FAQs) and Download icons below or on the menu.

As the manager of the Medicaid transportation system for NYC, LogistiCare will be working with transportation providers to provide the highest quality transportation for NYC’s Medicaid enrollees. Transportation Providers are expected to follow all state Medicaid transportation rules and provide the quality care enrollees need.

If you need assistance, feel free to reach out to us for help. Key numbers and links include: 

 

Group or NeedNumber or LinkType of Requests Handled
NY Transportation Provider Phone Line877-564-5924Trip Assignment, trip re-route, prior authorization billing issues, change in TP information.
NY TP Fax877-714-6882Re-route or cancel trips.
Internethttp://transportationco.logisticare.comAll of the above.
Electronic Data (EDI)Talk to LogistiCare TP groupSubmitting Attestations via EDI.
Review the Frequently Asked Questions we receive from our healthcare facilities A collection of useful documents and forms are available for you to download A collection of useful links to other websites
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